Contact Rustic Jewel Co

The fastest way for us to help is to tell us what you need, who you are buying for, and the type of support you want. Rustic Jewel Co welcomes customer care questions, wholesale inquiries, private sourcing requests, boutique support, and product questions.

Customer Support

For order questions, item questions, delivery support, or after-sale concerns, include your order number, the email used at checkout, the product name or link, and clear photos when relevant.

Wholesale Inquiries

Boutiques, resellers, stylists, and live sellers should include business type, product category, style direction, quantity range, selling channel, target market, destination country, and timing needs. This helps us understand your buying direction before we respond.

Private Sourcing Requests

If you are looking for a specific style, send the category, mood, color direction, preferred metal tone, quantity range, destination country, and any timing needs. Reference images or product links can help describe the direction, but please avoid sending payment details in a message.

Send an Inquiry

Use the contact form below for customer care, sourcing, wholesale jewelry, or product questions. You can also read our FAQ or review Wholesale & Private Client Inquiries before sending your message.